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How To Know Your Old Fashioned Website is Dead

It was painstaking stuff building that website of yours. When your company finally got serious about it, the process made you think about things you never really considered. You worked with your web developer and solved all kinds of problems together – identity, interactivity, information. Nice work! (Or maybe you just slapped up a brochure [...]

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Social Media: The New Friendly Mass Media

Not long ago in the US, a mere three television networks served 250 million people. That was the era of mass media. As simple as it seemed, for marketers, there were a lot of ways to get it wrong back then. New Media is More Accessible and Efficient Traditional mass media was no friend to [...]

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TrueValue’s DIY’ers Build Brand and Community

So how do you make your website more engaging and more appealing, without meaningless drivel that just about everyone knows? In other words: Why would I want to visit your website without needing to buy something? Well, it’s conversation, my dear Watson. As pointed out in “You Can’t Afford Not to Blog,” blogging is an [...]

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How to Respond to Negative Feedback

Want to be transparent and do it in a high-tech way? Google is trying to help you for free. Google’s Favorite Places is a business-to-consumer program where participating local businesses will have a window decal from Google that can be scanned by a person’s iPhone to extract instant data. That means, your furniture store or [...]

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Social Media Marketing ROI, Not Snake Oil

When it comes to results of social media marketing, I find myself agreeing with some of social media’s loudest critics. Valid critics complain that common indicators of social media engagement don’t plainly map to return on investment measurements (ROI). And they’re right. That’s why I don’t represent Twitter follower counts, for example, as an exclusive [...]

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How to Use Twitter – Just the Basics for Business

Twitter is just a miniaturized blog. But the simplicity of it sometimes hides the vast potential of Twitter as a tool for business. The “social” networking power of  Twitter enables a message to be transmitted far and fast, relying on little besides instant digital word-of-mouth. When applied to promotion or advertising, Twitter can become an [...]

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Word of Mouth Marketing and Social Media

Sometimes the most recent and powerful innovations in marketing turn out to be new handles for things that have been going on forever. Social media is a great example because in an important sense, social media is no more (and no less) than people talking. Social media is what happens when a delicatessen makes a [...]

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How to Use WordPress SEO Plug-Ins

Google, Yahoo!, and Microsoft’s Bing are critical marketing channels for mid-size businesses. We love using WordPress as a marketing platform because these search engines love blogs. Your site and it’s updates will be “found” by Google quickly if it’s based around a great blogging engine like WordPress which has several powerful plug-ins for optimizing search [...]

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Basic Introduction to Twitter Lists

The recently released Twitter Lists function is Twitter’s most useful feature. Twitter Lists allow you to group Followees. Creating Lists is particularly useful for accounts with many many Followees because you can organize them into manageable categories. Up until now, these Twitter users struggled to efficiently monitor more than a few hundred accounts. Some useful [...]

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YouTube Humanizes B2B Social Media Marketing

YouTube is a powerful media channel with serious value for mid market B2Bs. Despite being one of the largest search engines, YouTube’s size and SEO influence is frequently overlooked. The numbers are stunning. Twenty hours of video are uploaded each minute. YouTube CEO, Chad Hurley, recently proclaimed that the site has well over one billion [...]

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